We take our customer service very seriously. Here’s what a few of our clients say:
“We could not have asked for a better service from you. You handled everything superbly in all our dealings with you, both on a personal basis and in the exemplary way you sorted out and executed the estates. Above all, you were brilliant in pursuing the extra tax relief….I am so grateful for all your guidance and support and it was wonderful to know everything was in such good hands. The care and concern you gave to both my parents was incredibly supportive ……..I am delighted that you continue to be my solicitor and it’s good to know I can call on you and your firm for advice in the future.” – Miss A (Will and Tax Issues)
“We can only add our thanks and offer praise for the excellence of the service we received from all members of your staff” – Mr and Mrs H, Colwall (House Move)
“I felt very well supported and advised. I will happily recommend you to friends,” – Ms B (Deed of Appointment)
“You continue to provide help and service that is second to none. Without your professional and attentive service, we may have had problems with the transaction,” – Mr G and Ms H (House Purchase)
“May I just try to express my gratitude for all that you have achieved for me over the last nine months. Your professional expertise alongside your patience, calm friendly manner has made difficult decisions much less fraught than expected” - Mrs M (Divorce and Divorce Financial issues)
“Thank you for your attention to my business with your firm. I feel that I have received an outstanding level of service and will be pleased to engage the professional services of Thomson & Bancks again in the future”. - Mr D (Cohabitation separation agreement)
"Our thanks and praise for the excellence of the service we received from ALL of your staff who we met and assisted" - Mr & Mrs H (House Purchase)
"We have been extremely impressed with your service and are very grateful for your attentive and courteous help and advice" - Ms B (Power of Attorney)
"The service we received was exemplary. Thank you" - Mr & Mrs J (Wills)
"I wish to thank you for your very efficient and sympathetic service. I thank you for the kind help you have extended to me to ensure my affairs are in order" - Mr V (Probate and Estate Administration)
"We could not have asked for a better service from you. I`m so grateful for all your guidance and support throughout and it was wonderful to know that everything was in such good hands" - Ms J (Trusts)